Ms. Jessica Brown, M.Ed.

Dean of Students Services, Engagement, and Leadership


M.Ed Concordia University - Portland B.S. Western Michigan University


Office of Student Life, Cerf Center


  • Information about the First Generation Program
  • Information about Commuter Student Programming
  • Information about Campus Activities Board (CAB)

Jess Brown is a rising leader in the Higher Education and Athletics fields. An alumna of Western Michigan University(WMU), Jess was a starter for the Division I Bronco volleyball team, which she was a part of for her entire college career. Shortly after graduating from WMU, she returned in a service leadership position, acting as the Volunteer Assistant Coach for the Bronco Volleyball team. In addition to experience with Athletics, Jess has also had expansive and diverse experience in the field of Higher Education; at times, she has utilized her skills to serve simultaneously in these fields. 


Jess began her Higher Education career at Eureka College in 2014, serving as the Head Woman’s Volleyball coach and the Senior Woman’s Administrator for two seasons. During this time, she strengthened the volleyball program by increasing the roster size and redefining a previously struggling program. As the Senior Woman’s Administrator, she helped develop programming for student-athletes that addressed leadership and well-being, which are critical to the student experience. Jess also worked with the Athletic Director on developing a symposium for student-athletes. This symposium drew in participants that included a Division I Athletics Director, a Sports Psychologist, and a 2012 Olympian who threw shot-put for the USA Team. 


Jess is now overseeing several programs in the Office of Student Life, as the Director of Residential and Retention Programs.  Jess provides oversight for the Residents Assistant staff, First Generation Program, Internal & External Retention Program. She also serves as the live-in crisis professional staff.   In addition to her Student Life role, she has committed to creating a more equitable and safe campus, by serving as the College’s Title IX Coordinator. Jess has served on several hiring committees for positions, such as: Dean of Admissions, Athletic Director, Director of Marking, and Human Resources Specialist. She has also served on the Strategic Planning Task Force and other campus working groups. Jess is also an active member of atIXa and NASPA. 


Jess enjoys giving back to the community, serving at the Boys and Girls Club; mentoring young Black Girls; and serving at theYWCA. Jess is currently seeking her Ph.D. in Higher Education Administration at Illinois State University.